Privacy Policy

Personal Information

We collect information you voluntarily provide when using our SNAP eligibility tools and calculators, including:

• Household size and composition
• Income information for benefit calculations
• Asset information for eligibility assessment
• State of residence for localized information
• Email address for newsletter subscription (optional)

Automatically Collected Information

We automatically collect certain technical information to improve our services:

• IP address and general location (city/state level)
• Browser type and version
• Device information and screen resolution
• Pages visited and time spent on our site
• Referring website information

We use the information we collect for the following purposes:

• Educational Services: To provide SNAP eligibility assessments and benefit calculations
• Content Personalization: To show relevant state-specific information and resources
• Site Improvement: To analyze usage patterns and improve our educational content
• Communication: To send newsletters and updates (only with your consent)
• Legal Compliance: To comply with applicable laws and government regulations

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party services that help us operate our website (analytics, hosting)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect our users, prevent fraud, or address security issues
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually required to protect your information and use it only for the specified purposes.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication for our systems
• Regular backup and disaster recovery procedures
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your personal information to the best of our ability.

You have the following rights regarding your personal information:

• Access: Request information about the personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from email communications at any time
• Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to enhance your experience and analyze site usage:

Essential Cookies

Required for basic site functionality, including navigation and access to secure areas.

Analytics Cookies

Help us understand how visitors interact with our site to improve user experience.

Preference Cookies

Remember your settings and preferences, such as language selection.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Effective Date" at the top of this page
• Sending email notification for significant changes (if you've subscribed)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

For general questions about SNAP benefits, please contact your local SNAP office or visit the official USDA Food and Nutrition Service website.

This privacy policy complies with applicable federal privacy laws and regulations, including:

• OMB M-99-18: Privacy Policies on Federal Websites
• Privacy Act of 1974: Protection of individual privacy rights
• E-Government Act of 2002: Electronic government services standards
• Federal Information Security Management Act (FISMA): Information security frameworks
• Section 508: Accessibility requirements for federal electronic information
• GDPR: General Data Protection Regulation for international users
• CCPA: California Consumer Privacy Act

Regulatory Authority

Privacy complaints may be filed with the appropriate regulatory authorities:

• Federal Trade Commission (FTC): For general privacy violations
• USDA Office of Civil Rights: For discrimination or accessibility issues
• Department of Health and Human Services: For healthcare privacy concerns

Retention Periods

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Email Subscribers: Until unsubscribed or account deleted
• Analytics Data: Maximum 26 months (Google Analytics default)
• Server Logs: Maximum 90 days for security purposes
• Feedback and Communications: Maximum 3 years

Secure Disposal

When information is no longer needed, we securely dispose of it using industry-standard methods:

• Digital data is permanently deleted using secure erasure methods
• Backup systems are updated to remove deleted information
• Third-party processors are contractually required to delete data
• Physical documents (if any) are shredded or incinerated

Our website may be accessed from outside the United States. If you are visiting from another country, please be aware that:

• Your information may be transferred to and stored in the United States
• U.S. privacy laws may differ from those in your country
• We implement appropriate safeguards for international data transfers
• You consent to data transfer by using our website

International User Rights

If you are located in the European Economic Area (EEA) or other regions with specific privacy laws, you may have additional rights including:

• Right to be forgotten (data erasure)
• Right to data portability
• Right to object to processing
• Right to lodge complaints with supervisory authorities